About Us
We’re a vibrant community of professionals who are passionate about Cloud engineering and business growth. Together, we comprise a tightly-knit team of individuals with versatile interests united in a common endeavour.
Linestech, first established in 2015 as a web and mobile app development agency we have grown into an evolving digital transformation agency specializing in building complex cloud-native infrastructures.

Our Mission
Our mission is dedicated to advancing the realm of IT delivery, ensuring that businesses of all sizes can operate with utmost efficiency and security within the dynamic digital landscape. We are committed to pioneering revolutionary approaches that redefine the standards of quality in IT services, aiming to empower organizations with cutting-edge solutions that enhance their productivity, reliability, and competitiveness.
At the heart of our mission lies a steadfast dedication to innovation. We continuously explore emerging technologies and methodologies to stay at the forefront of IT evolution. By leveraging the latest advancements in cloud computing, cybersecurity, data analytics, and software development, we enable businesses to unlock new opportunities and navigate complex challenges with confidence.


What we stand for
We recognize that true success is measured not only by technological prowess but also by the impact we have on the businesses we serve. We are deeply invested in understanding our clients’ unique needs, challenges, and goals, allowing us to tailor our solutions to their specific requirements and deliver tangible business outcomes. By fostering collaborative partnerships built on trust, transparency, and mutual respect, we forge enduring relationships that drive sustained success and mutual growth.
Central to our ethos is the relentless pursuit of excellence. We uphold stringent standards of quality in every aspect of our operations, from solution design and implementation to ongoing support and optimization. Through meticulous attention to detail and a commitment to continuous improvement, we strive to exceed expectations and deliver tangible value to our clients.
Benefits of working with us
Innovative solutions to solve and help organizations overcome business challenges. As a digital transformation service, we ensure businesses build resilience and reliability and facilitate digital transformation.
More Expert Team
We have over 50 highly skilled professionals with a combined 100+ years of experience working together to ensure we deliver the best services for you.
Reduced Operational Cost
We have designed different affordable solutions that you can't find anywhere else. Our prices are competitive and you are guarantee of utmost quality service while paying less.
24/7 Technical Support
Our customer support run 24/7 to assist you with any questions or challenges you may face using our solutions. You can reach us via phone calls, emails and live chat.
Our mission is to provide quality and revolutionised IT delivery capability so that any business could function efficiently and securely in the digital space.
516
projects completed
55
professionals
22
countries sold to
100+
combined years of experience
Our work cycle
Our infrastructure development life cycle consists of three key stages – Discovery, Implementation and Support – each subdivided into smaller phases. This approach is Agile, which means we can be as effective and flexible as a client requires.
Discovery
The Discovery stage includes the review, consultation, roadmap creation, and solution architecture development phases. During the initial meeting, our specialists get to know the customer’s technology stack and estimate new potential growth areas for their business. This is followed by the Review phase – a thorough examination of the customer’s existing infrastructure, identifying its bottlenecks and pain points. The process involves close communication with developers and product owners to find out their specific wishes and needs. The review results in a consultation where our specialists present for consideration a plan of their solution and explain how it could help boost the customer’s processes. The estimated scope of work is then arranged into a roadmap of works with defined tasks and planned delivery time, and the solution architecture development begins.
Implementation
The Implementation stage implies realization of project goals defined in the roadmap. According to the agreements, we allocate the necessary number of engineering hours and engage required specialists to implement the roadmap on time. Our PMs organize the work of DevOps engineers, monitor their progress, and report to the customer. Typical tasks within the Implementation stage include infrastructure coding, setup of services and code delivery pipelines (CI/CD), configuration and testing of observability systems, implementation of backup, and disaster recovery procedures, data migration and documentation.
Support
Once the main project workflows are complete, we remain available to offer field maintenance and technical support. The Support stage includes incident management 24/7, system improvements and maintenance, service updates, technical consulting, and support. Our specialists monitor the state of customers’ systems around the clock, identify failures and take actions to restore normal operation. SHALB engineers also perform security patches and updates of customers’ software, and provide all kinds of technical consulting and support.
Technical Support SLA
Thanks to an advanced alert system based on Jira-Opsgenie integration, our on-duty engineers can swiftly respond to notifications to keep up with the highest SLA demands.
- Response time to monitoring notifications – 5 minutes
- Response time to tickets’ notifications – 5 minutes

Our Tech Stark

What our clients said




